This is a two-day course based on the work of Dr. Peter Sandman, combined with the International Association for Public Participation’s core concepts for meaningful and effective public participation. The development of the course represents a partnership with Dr. Sandman and IAP2.
The course brings together the collective knowledge and experience of outrage management as taught by Peter and public participation as practiced by IAP2. This course is highly interactive and uses a range of adult education methods including using case studies, video clips of Peter, tools and techniques used in public participation, times for personal reflection, group discussion and application of strategies. All participants receive a learning journal to record their reflections and insights and to note what is important for their work.
During this two-day course, you will learn about
- Six practical strategies for managing outrage
- New behaviors that you can apply immediately
- A new way of thinking and analyzing outrage
- New ways to plan and implement public participation projects were people are outraged
This class is designed to help you
- Link meaningful and best practices for public participation with outrage and emotion
- Understand the principles and concepts of both and how they can work together
- Understand the differences in the goals and ethics between public participation as practiced by IAP2 and outrage management
- Develop a common understanding of the foundational concepts and definitions
- Understand strategies for assessing and addressing outrage and how to plan for it in your public participation program
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